Dear Mark,
On Monday last my brother and I visited Woodside Lodge to look at the possibility of our mother becoming resident there.
We were just so impressed with the Home and with Natasha. Having looked at what seems like hundreds of Homes with varying numbers of stars and accolades Woodside just stands out like a beacon.
Please pass our thanks on to Natasha for taking so much time with us and we will hope and pray that when a vacancy does come mum will be assessed as being able to join such a lovely Home.
Kind regards,
Jenny Clemas
TESTIMONIALS
Woodside Lodge prides itself on providing consistent care and service to all our residents, including their families. Below are just a few testimonials that we have recently received.
"Dear Mark & all staff,
When Mum first moved to Woodside Lodge, both Jill and I were a little apprehensive. We hoped we had been able to find that vital mixture of friendliness and compassion necessary for someone we both loved and who was no longer able to look after herself. The care, compassion and friendliness were there in abundance and although she was only with you for a short time, we feel that she couldn't have been in better or safer hands for a very difficult period of her life. Special thanks to all the staff for those little extras, nothing was too much trouble, as well as the other resients who went out of their way to make Mum feel comfortable. It was a great comfort to us to know that Mum was in such safe hands Yours sincerely Veronica Rident"
"Dear Natasha and all the Staff at Woodside Lodge
Just a line to thank you all so very much for taking such good care of our mum over the past few years. You all made her last years very happy as she made a lot of friends and you were all so kind to her and to all of us. If you were rated as a Hotel, we would award you 5 stars. All the staff always have a smile on their faces and a kind word for everyone. Thank you all once again for your outstanding kindness. Lots of love from Bob & Maria Wright and family".
"Dear all
To all the wonderful staff who looked after my dearest mum. I don't know where the world would be without people like you in it. Just a small token of thanks. If I had a million pounds, I would share it between you all." Thanks for everything, Jo, Michael and Family"
"Dear Staff
Thank you one and all for the excellent care and loving attention you have given my auntie Ethel over the past eight years, especially towards the end. The three accolades for Woodside Lodge were its cleanliness, the good food and the kind staff love Daphne Skinner"
"Dear Sir or Madam,
I am writing to thank you for the care your staff have taken in looking after my mother. My brother, Neil has told me how glad he was to find an establishment like yours which was so well run and professional. After our mother became quite unwell, Neil told me that it had made such a difference that the staff were able to care for her with the memory of the personality she had been at the Christmas party and so on. Knowing these things makes a lot of difference to my wife and I, here in Western Australia so that we are confident that Mum had the best care while she was with you. Please be sure to pass on our thanks and deep appreciation to every member of your staff. Sincerely, Hugh and Annette Ryder"
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COMMENDATIONS
E-mail sent 01 April 2009
To: Mark Steele
Subject: Woodside Lodge